Malaysia's E-Commerce Statistics | Malaysia Crunch

Malaysia's E-Commerce Statistics

eCommerce statistics in Malaysia is hard to come by and I have got quite a number of requests on that. Thankfully, there was a special report on Oriental Daily News (yes, the no.4 Chinese Daily) last week presenting updated stats from IDC.

Again, sampling methods used in generating the statistics are not known but the stats itself might be useful as a reference.

Internet Users VS Buying Online

Can you believe it? More than 8 million Malaysians (half of our internet population) have actually bought something online. No doubt, most of the numbers are contributed by the airlines and I am not sure whether online financial activities, bill payments etc. are included as well.

Products or Services Bought Online

By comparing to the 2007's statistics, the gap between travel and the rest of the gang is narrowed, which is a good thing to prove that e-commerce in Malaysia is not all about airline / hotel / tour reservations. I am not too sure though on what kind of items are being categorized as "General Consumer Goods", and where does the apparel's segment stand?

Online Consumer by Age Group

No surprise here in which most of the consumers are contributed by the working adults. Almost 60% of online consumers' profession are managers or executives and 13% of them are students.

Hat tip: Joe.

Comments (42)

Logging you in...

Dashboard | Edit profile | Logout

Logged in as

+2 Vote up Vote down

Digital Agency · 288 weeks ago

E-Commerce is a wonderful platform to manage online businesses and achieve high conversion rates. It is composed of well-integrated systems which conveniently facilitate commercial activities in order to boost sales and make the act of buying and selling as easy as possible. In order to ensure that your business fares well online, it is mandatory to develop a good website dedicated to running the business.

+2 Vote up Vote down

thomasbelmont1 19p · 293 weeks ago

Thanks for sharing a post. I was finding for all the stuff from a week on this topic and it seems that my road to finding that has an end at your site. I am thankful to you for efforts to write this post. You might check this out something interesting in free time.

+2 Vote up Vote down

Digital Marketer · 299 weeks ago

Great info about a subject that a lot of people do not know enough about.

+1 Vote up Vote down

seotoolworld · 503 weeks ago

Thanks for the updates. The photos are great! This sport brings a lot of joy to a lot of people.

+1 Vote up Vote down

myhotessay · 543 weeks ago

Students should develop the habit of writing after memorizing the lesson. This habit would develop their writing skills and sharpen the memory. It also improves writing which will be benefited for him in exams.

+1 Vote up Vote down

Hui · 612 weeks ago

hi CK, i'm doing a research on online apparel business, the charts that you provided is useful for my research, so could you give me the IDC link that directs to these charts ?

+1 Vote up Vote down

Hui · 612 weeks ago

hi CK, i'm doing a research on online apparel business, the charts that you provided is useful for my research, so could you give me the IDC link that directs to these charts ?

+1 Vote up Vote down

Hui · 612 weeks ago

hi CK, i'm doing a research on online apparel business, the charts that you provided is useful for my research, so could you give me the IDC link that directs to these charts ?
i cant find these charts in IDC website....

thanks

+2 Vote up Vote down

Matthew Hagen · 654 weeks ago

Believe it or not, these numbers can be important for any seo company in sydney. These numbers can help determine just how the online marketing plan will look like.

+1 Vote up Vote down

Alice · 765 weeks ago

Hi,

I nw want to start online business and looking the stats to do my business plan, can i have more stats?

Thanks You.

1 reply · active 722 weeks ago

+1 Vote up Vote down

Jason Hoo · 722 weeks ago

have you start your business?

+2 Vote up Vote down

worldwebcreator 1p · 723 weeks ago

The info is from IDC! :)

+2 Vote up Vote down

Jenson · 743 weeks ago

Good stats! Nice to see that~

+2 Vote up Vote down

Juicy · 799 weeks ago

Thanks alot CK ... Really helpful :)

+1 Vote up Vote down

Juicy · 799 weeks ago

Thanks alot CK... Can u give me the reference of the report ? Thanks ;)

2 replies · active 735 weeks ago

+1 Vote up Vote down

Juicy · 799 weeks ago

From BNM's report, 7.5 million users uses Internet Banking... i guess the 8 million includes the internet banking users as well?

+2 Vote up Vote down

CK Wong 63p · 799 weeks ago

You can refer to the 3rd comment above for reference.

Haha could be, but quite a number of people here use internet banking (bank transfer) as one of the payment option besides credit cards.

+1 Vote up Vote down

nnp · 807 weeks ago

What about the statistic on E - reservation?

+1 Vote up Vote down

Penny · 810 weeks ago

Great stuff, thanks for sharing. This is brilliant news for me as I run an online shop! :)

+1 Vote up Vote down

ladycooper · 763 weeks ago

hahaha, I'm one of them that buy online.

+1 Vote up Vote down

laneysl the hamster! · 775 weeks ago

Malaysia e-commerce Gambatehhhhh!!!

+1 Vote up Vote down

Ssa · 785 weeks ago

Hi CK,
Do you still keep the Oriental Daily News paper? If you do, i would like to know the date for those info. Thanks a lot!

1 reply · active 785 weeks ago

+2 Vote up Vote down

CK Wong 63p · 785 weeks ago

Nope, I don't keep it.

Although the publications on The Star and Oriental were Apr & Sep 2009 respectively, I guess the report is concluded up to year 2008: IDC’s Skypad 2008.

+1 Vote up Vote down

Nick Ng · 786 weeks ago

Hey, can you tell me the date for this info from the newspaper?? thanks

1 reply · active 786 weeks ago

+2 Vote up Vote down

CK Wong 63p · 786 weeks ago

It should be September 2009.

+1 Vote up Vote down

raymond · 786 weeks ago

thanks a lot for sharing this...i just needed it now so much :)

+2 Vote up Vote down

CK Wong 63p · 787 weeks ago

@noor, @a Sa:

Can you guys be more specific about what kind of stats you are looking for? Thanks!

+1 Vote up Vote down

a Sa · 787 weeks ago

Hi CK,

I would like to know the information that Noor need as well. Please let me know if you got ways to get it. Thanks a lot!!

+1 Vote up Vote down

noor · 789 weeks ago

hi CK
im currently doing a research about small online apparel business in Malaysia. I faced a bit difficulty in finding statistic about this business. FYI, i've already defined my scope and might be using presence medium such as blogspot and website (the owner hired developer to built their sites only but in term of management, they will manage it by themselves). Where can i get all these statistics?

1 reply · active less than 1 minute ago

+1 Vote up Vote down

Kirah · 769 weeks ago

Noor..

If you're interested in small online business in Malaysia, you should check out this website: http://www.lot.my. Can contact lots of small e-commerce owners..

+1 Vote up Vote down

Joe · 795 weeks ago

love the new revamp on your site :) loads much faster now

1 reply · active 795 weeks ago

+2 Vote up Vote down

CK Wong 63p · 795 weeks ago

Yeah man, finally have some time to clean up the site.

Still, it could be even faster if not for Intense Debate. It's one of the main culprits for slow loading. Too bad I gotta stick with it otherwise I will lose all the previous comments.

Lesson learnt: Don't install Intense Debate.

+1 Vote up Vote down

David Chan · 795 weeks ago

Great ! Looking forward to your postings.

Anyway since you mentioned you are into e-commerce consulting. I may want to recommend a friend of mine to you. You see he had been trying to set up his own online business and he tried with some free websites builders like Yahoo ! Sitebuilder but things don't really work out the way he expected.

Anyway, I'll touch base with you through your e-mail soon?

Regards.

1 reply · active 795 weeks ago

+2 Vote up Vote down

CK Wong 63p · 795 weeks ago

Sure, you can click on the Contact menu above for my email, or this:

http://malaysiacrunch.blogspot.com/2008/07/lets-c...

Thanks!

+1 Vote up Vote down

David Chan · 795 weeks ago

Hi CK, I see that you are quite enthusiastic about internet indeed. Do you write software ? Website design and stuffs?

I've got an interactive e-commerce website myself, just newly launched and finding it difficult to grow it. I'd appreciate if you could contribute some ideas.

1 reply · active 795 weeks ago

+2 Vote up Vote down

CK Wong 63p · 795 weeks ago

Hi David, thanks for sharing your concerns.

As for myself, yeah I do write e-commerce software but I am more passionate about e-commerce consulting, in the sense of helping retailers building their online business. :)

I guess many e-commerce sites are sharing the same difficulties as yours. There are no shortcuts though IMHO. It is purely down to hardwork in terms of building a better site, presence, community and be responsive to your customers. It might not be instant but you will be rewarded for all your efforts, sooner or later.

And yes, hopefully I will touch on these areas in my future post. :)

+1 Vote up Vote down

Juicy · 799 weeks ago

Hi CK. Would it be possible for us to have a rough indication of total E-commerce users in Malaysia?

1 reply · active 799 weeks ago

+2 Vote up Vote down

CK Wong 63p · 799 weeks ago

8 million as per reported above, but I doubt it. Could be contributed by financial activities etc.

+1 Vote up Vote down

Naz · 803 weeks ago

really useful stuff...at least 4 now ;-)

+1 Vote up Vote down

midori · 806 weeks ago

thanks for the statistic..currently, im doing my PhD on ecommerce technology..on achieving customer satisfaction in small online small apparel business..do you know where can i get the info about the statistic of small online apparel business in malaysia

+1 Vote up Vote down

melly · 808 weeks ago

Thanks for sharing. I was looking for some stats to strengthen my business case..just wondering what does IDC stands for? And do u mind sharing with me the original reference this figures were quoted from?

1 reply · active 807 weeks ago

+2 Vote up Vote down

CK Wong 63p · 807 weeks ago

IDC: http://www.idc.com.my/about.asp

Not the root source but you can click on the "Oriental Daily News" link above for the newspaper report (in Chinese).

Also, parts of the research are disclosed in The Star report:
http://bit.ly/Ti5nP

Post a new comment

Comment as a Guest, or login:

Tweet this comment

Connected as (Logout)

Email (optional)

Not displayed publicly.

Submit Comment

Subscribe to

Comments by IntenseDebate

e-commerce, online shopping news and insights focus in malaysia and asia

Design, vote, win prize, buy t-shirts

Malaysia Online Store

Recent Comments

The last comments for

Malaysia's Top eCommerce Sites

iglasbafil

Are you troubling without knowing to develop your ecommerce business? Just look into the approved...

December 08, 2022 04:42:00 Jump to

The last comments for

Will Google Come to Malaysia?

Jared Leto

Education is everything that teaches us about being human, about the importance of family and community,...

November 29, 2022 13:43:20 Jump to

The last comments for

Malaysia's Top eCommerce Sites

PeterBlackNy

Such a great post!!! thanks for sharing, If you are looking for Next day courier service then you must...

September 02, 2020 10:15:13 Jump to

The last comments for

Asia E-Commerce Conference 2011

Moto Service Tool

great post

November 26, 2019 09:02:36 Jump to

The last comments for

Setup Your Online Store For Free

All apks

Good post

November 03, 2019 16:13:22 Jump to