Continued from The State of eCommerce in Malaysia...
There are so many webstores, so many blogshops in Malaysia nowadays, if you notice. You might have got the feeling that most of them are like some sort of isolated islands. They have problem reaching out to the customers, and vice versa.
I have already mentioned that Google (or other search engine) is not a product aggregator, whereas Google Product Search is only available in US market.
How about online shopping directory, like Shoppy, emmagem etc? Technically speaking, these are only aggregating links not products, sort of an online version of yellow pages.
So, what product aggregator? Enter price comparison service.
This is nothing new actually, having evolved (and mushrooming) since some ten years ago, most notably in US. Shopping.com is probably the most famous among the lot, especially after being acquired by eBay in 2005.
For those who have yet to know, the concept is really simple. User enters a product name (for example, Nokia E71) at the search box, and the system will return a list of prices from various online stores. User can then compare the price among them and make buying decision. It is a win-win situation. Merchants getting quality traffic which has higher potential ending up with a purchase, and there are various possible revenue sources for the service owner.
At the background, price comparison service generally obtain and maintain the data (product information and price) via two methods. One is to consume updated data feed from merchants in pre-defined protocol and format. Another one is to crawl merchant sites directly (like search engines do) and scrap the data algorithmically.
Imagine this, you get all the best deals in town with just one search, rather than site-hopping (or shop-hopping in brick and mortar's) hunting for the bargain. The problem is, the price comparison services out there are not meant for our local market. Talking about foreign currency and international delivery here.
That makes me drooling for a similar service aggregating local online stores, which I can compare and buy in Ringgits (and pay only local delivery charges if necessary).
Until recently, I thought my prayers are being answered with the launch of ShopParadiso, who claims to be the first price comparison service for Malaysia and Singapore. However, it turns out to be a disappointment, well at least to me. The service does not appear to be matured, or in other words, amateur in the sense of web usability and more importantly the understanding of local market. Perhaps, due to the fact that it is an initiative from a Chennai (yes, India) setup apparently.
I will reserve a review post on ShopParadiso, if only it improves, otherwise it will be pretty pointless. You can just head over there and try searching for an item in your wish list.
Till then, I am still waiting to experience the first real price comparison service in Malaysia.
Comments (19)

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Comments by IntenseDebate
Jian Xiang · 487 weeks ago
It is more on the retail side where you can actually compare prices of Guardian, Watson & caring.
top essay services · 532 weeks ago
Compare Panda · 554 weeks ago
nam · 601 weeks ago
is shopariso still living? Interesting to read this old discussion here.
We just started our comparison site on the malaysian market www.oizoioi.com.my
and compare already more then 100000 products just for malaysia :) We are excited to be here on the market and hope that ecommerce is getting bigger and bigger here
Cheers Nam
max · 647 weeks ago
well written post!
But you should check out www.pricepanda.com, we would be happy to provide you with background information on our company and give you an exclusive insight into our business and how we aim to be and stay the number one price comparison website in Malaysia.
Cheers,
Max
@EngChin · 653 weeks ago
I know this post was written i think one year ago?
The company I am working for will be launching a price comparison service next month.
I need some of your opinion.
What do you think of a grocery price comparison website. Where it caters to the mainly consumers comparing grocery prices online.
do drop by www.myjimat.com have a look.
I am open to discuss and received sincere feedback.
Now I see the challenge of price comparison services.
Kenneth Chew · 746 weeks ago
Lee Meng · 753 weeks ago
http://bestpricemalaysia.com was already mentioned by someone else, but it looks like they have not been updated in months.
In a related matter, I just started my own price tracker/price comparison project. You can access it at these urls:
http://www.kvpricetracker.info or http://www.kvpricetracker.com
The site is very basic and currently just runs off Blogspot, but it works.
I have scripts that automatically downloads price lists from Digital Mall, HWZ, vendors' websites, and sometimes from Low Yat. Another set of scripts extracts price info and generates the comparison tables. This is a passive tracker; I do not solicit prices directly from the vendors.
For now, I am updating prices only once or twice a day. Anyway, most vendors update their web price lists only once a day (if at all).
So far I am only tracking processor (CPU) prices. Will probably start tracking graphics cards soon, around the end of this month. A friend has asked me to track handphone prices, but that's a lot of work and would have to come later.
Pls drop by if you have the time. Comments and suggestions are appreciated. The site is very much a work in progress. Yes, I know my web design sucks ;)
CK Wong 63p · 753 weeks ago
Any plan of making it into a real proper site instead of using blog?
LisaaJason · 821 weeks ago
stephanieyong 1p · 813 weeks ago
Koronix · 829 weeks ago
the price/product aggregator sites moved out and pulls up our e-business volume a few years ago (in Hungary) from the dark ages. Without it I don't think we could make a real e-shopping culture. It's a perfect way for shop owners to compare the prices and sell their products on high traffic websites who has perfect SEO and spend much more for advertising and partnership with large portals. And a perfect business for aggregator websites who can make profit not just from 3rd party advertising (because of high traffic), but from shop owners also by listing fee, pay-per-click system and sometimes by affiliate (but it's unusual now).
The power of this market best demonstration that in our IAB ADEX this kind of spending nowadays is a new item: "listing". It was 16% of the whole spending in 2008.
Some example:
olcsobbat.hu
arukereso.hu
depo.hu
argep.hu
shopmania.hu
CK Wong 63p · 829 weeks ago
I agree with you that price comparison service is pivotal to the growth of e-commerce. Sad but true, we are still in a bit of "dark ages" here. :p
Wow, the 16% spending on "listing" is quite substantial!
Carolyn · 813 weeks ago
http://www.allpricetag.com
CK Wong 63p · 813 weeks ago
Seriously, I don't think aggregating prices from brick & mortars can be managed efficiently. If the site is heading towards features / spec comparison then at least it makes more sense.
gnofnoos · 813 weeks ago
CK Wong 63p · 813 weeks ago
I like the price history chart in particular. :D
Keep up the good work!
Shopparadiso · 828 weeks ago
@MalaysiaCrunch:-The service does not appear to be matured, or in other words, amateur in the sense of web usability
@ShopParadiso:- Yes. There are couple of issues with our site in terms of usability. They are 1. Product Features and ability to compare products not provided 2. Not enough Images and 3. The site is Cluttered. Given below is an explanation for each of the identified issues.
1. Search engines from matured markets like US, Europe etc provide all these services. But an important point is when the first shopping engines started appearing (e.g. pricegrabber.com and many such sites) in the late 90s, they were dependent on spidering the websites directly and were only providing price comparison features. They all had usability issues stated above. Once market started to mature i.e. investment and users started to flow in, these sites were able to provide more services like product feature comparison etc.
Our market is pretty much like the late 90s in US (this does not mean we will experience similar growth in the next ten years). First we wanted to concentrate on price comparison, as there are lots of pure vertical sites like GSM Arena available, where users normally head for product study, product feature comparison etc. This is the reason behind, we not starting with the ability to compare product features etc. Another issue is it is a huge maintenance task. But surely we will address these issues in the near future.
But at this point we request you not to compare with sites that cater to mature markets i.e. Shopping.com, Shopzilla.com, PriceGrabber.com etc. You might ask, if I am free to compare social networking sites from Malaysia and US, then why should not I compare shopping search engines. This is a valid question and our request might seem to be an unreasonable one. But the difference is content. Content is generated by visitors for Web 2.0 sites. But on the other hand, shopping search engines will have to generate their own content i..e content apart from spidered data. It is a huge task creating and maintaining product information. Because one manufacturer would provide only certain features and another manufacturer certain other features. It is very tough to maintain product features that is normalized across manufacturers. All these requires dedicated resources. We just started and are working towards providing other features.
Note: Thanks for highlighting this issue.
2. Except for a handful of categories, we depend on spidered merchants for product images. But most merchants do not provide access to images directory or make it complicated for search engine to spider their site/images. In such cases we will not be able to do much. There is also copyright issues with images and we want stay away from these problems. But as rightly pointed, we should provide more images, where possible.
3. The site has become cluttered in the past 2-3 months as we have been adding additional services. We would like to step back and concentrate on shopping engine. We are reworking the design.
@MalaysiaCrunch:- more importantly the understanding of local market is (lacking)
@ShopParadiso:- We assume you are pointing to the fact that certain established sites, like Acmamall, are not being spidered. We have made a conscious decision to stay away from sites that deal exclusively in Gifts, Apparels, Books etc. We concentrate only on Electronics, Computers, Big/Small Appliances etc. Whatever little we have covered under gifts, apparels etc is because a few sites that we scrape data for electronics and appliances, also deal in gifts, apparels etc.
Thanks,
ShopParadiso Team
CK Wong 63p · 828 weeks ago
I do understand that there are all kind of challenges when starting a new service, furthermore if it is the first-mover in a certain market.
However, users wouldn't be able to know what kind of problems you have behind the scene. Therefore, first impression does matter. If users don't find it working or easy to use, it is very tough to regain their confidence.
I am not going to elaborate much, but hopefully the next time we converse again will be a proper review on a functional ShopParadiso.
All the best!